FAQ

Frequently Asked Questions

Everything you need to know before and after you order. Still stuck? Email us — real people, quick answers.

Shipping

How long until my order ships?

Many of our pieces are made to order, so most orders are produced and on their way within [3–5 business days]. You'll get a confirmation email with tracking as soon as yours ships.

How long does delivery take?

Once shipped, U.S. orders typically arrive in [3–7 business days] via UPS or FedEx, depending on where you are.

Do you offer free shipping?

Yes — free shipping on all U.S. orders over $75.

Do you ship internationally?

Right now we ship within the United States only.

How do I track my order?

When your order ships, we'll email you a tracking number — just click it to see where things are. Can't find the email? Check your spam folder or reach out and we'll resend it.

Returns & Exchanges

What's your return policy?

We accept returns within 30 days of delivery on unworn, unwashed items in their original condition. We cover return shipping costs.

How do I start a return or exchange?

Email christian@seatoswamp.com with your order number and what you'd like to return or exchange, and we'll walk you through it.

My item arrived damaged or incorrect — what now?

We're sorry about that, and we'll make it right. Email christiant@seatoswamp.com within [7 days] with your order number and a photo, and we'll send a replacement or issue a refund.

Can I change or cancel my order?

Because many items go into production quickly, email us as soon as you can — ideally within [24 hours] — and we'll do our best to catch it before it's made.

Sizing & Products

How do I find my size?

Check our Size Guide — measure your chest and match it to the chart. Between sizes? Size up for a relaxed fit.

Do your shirts run true to size?

Our cotton tees are a classic, true-to-size unisex fit and may shrink slightly, so size up if you're between sizes. The Backwater performance long sleeve is an athletic fit and won't shrink. The Size Guide has the full breakdown.

Where are your products made?

Our designs are created right here in South Carolina and printed on premium, field-tested blanks built to hold up to real days outdoors.

How do I care for my apparel?

Machine wash cold, inside out, and tumble dry low or hang to dry. Avoid ironing directly over any print and they'll last for years.

Orders & Payment

What payment methods do you accept?

All major credit cards, plus Shop Pay, Apple Pay, and Google Pay — whatever's easiest for you.

How can I contact you?

Email christian@seatoswamp.com — real people in West Columbia, SC. We usually reply within [24 hours].

Still have a question?

Email christian@seatoswamp.com and we'll get right back to you.